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What are the services of a web agency?

Photo de Libéo
3 min
10 May, 2019

In a world where digitalization is not just a trend but a necessity, web agencies, such as digital or communication agencies, play a crucial role. A web agency offers a wide range of services aimed at strengthening a company’s online presence and optimizing its digital communication. These services are essential for businesses seeking to enhance their brand image, increase visibility, and energize their interaction with the target audience. This text details the services provided by a good web agency, considering all aspects necessary to understand their importance and how they operate.

Web Creation and Development

Creating websites is a fundamental service offered by any web agency. This service includes web design, web development, and necessary updates to keep the site functional and secure. The creation of a site can range from a simple showcase site to a complex e-commerce site, including customized platforms built on content management systems like WordPress. Each web project begins by defining a specifications document that outlines the technical specifications and client expectations, ensuring that the final product perfectly meets the specific needs of the business.

SEO and Natural Referencing

Search engine optimization, or SEO, is a crucial service provided by specialized web agencies. Natural referencing involves improving a website’s visibility in search engine results through various techniques, including content optimization, site structure, and metadata. An effective SEO strategy ensures a lasting online presence and is fundamental for outperforming the competition in search results.

Mobile Application Development

With the constant increase in smartphone usage, mobile applications have become a vital channel for reaching consumers. Mobile application development agencies offer services ranging from design to implementation of applications for iOS and Android, allowing companies to provide interactive and user-friendly solutions to their users.


Web agencies offer e-commerce services that include creating online stores, integrating secure payment systems, and setting up logistics solutions to manage inventory and shipments. These services enable companies to sell their products directly to consumers worldwide, thus opening new avenues for growth and expansion.

Project Management

Project management is essential to ensure that all web projects are delivered on time, within budget, and meet high-quality standards. A competent project manager coordinates the various teams—technical, creative, and marketing—to ensure that each project phase is executed smoothly, from initial planning to final delivery.

Graphic Design and Visual Identity

Visual identity is crucial for any company wishing to stand out. This includes creating logos, graphic charts, and other design elements that ensure visual consistency across all communication supports. A specialized agency in web design and graphics can transform a company’s visual identity into a powerful and memorable brand representation.

Digital Marketing and Digital Strategy

Digital marketing encompasses a series of strategies designed to maximize a company’s online presence. These strategies include emailing, infographics, content creation, and video. A well-designed and executed digital marketing strategy can transform how a company communicates with its clients and significantly influence its growth and expansion.

Social Media Management and Community Management

Social media management is a service that involves planning, implementing, and monitoring content published on platforms such as Facebook, Instagram, and LinkedIn. Community management goes beyond simple content posting; it requires active interaction with the community, responding to comments, resolving issues, and cultivating a positive and engaging brand image. This service is more often found in communication agencies than in web agencies per se.

SEA and Online Advertising

In addition to SEO, Search Engine Advertising (SEA), such as Google Ads, is another aspect of digital marketing generally managed by digital agencies or often outsourced. This service encompasses creating and managing online advertising campaigns that appear on search engines and other digital platforms. These campaigns are specifically designed to generate immediate and measurable traffic to the website, targeting relevant keywords and capturing the attention of the target audience.


The services offered by a web agency are diverse and essential for any modern business. Whether for creating websites, developing mobile applications, or effectively managing web marketing campaigns, these agencies provide the tools and expertise necessary to navigate today’s complex digital landscape. Choosing the right web agency means investing in the long-term success of your business in the constantly evolving digital industry sector.

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