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Absolutely every field out there can benefit from innovation. In the food industry, digital can be a major help when addressing distribution issues and customer loyalty. So, it’s not that surprising that the custom ERP project for Les Petits Chefs turned out to be a major success. If you have a minute, we’ll tell you the story!
While experiencing a strong period of growth, Les Petits Chefs decided to create a virtual 2.0 menu from which customers could order the contents of their children’s lunch boxes online, while also managing their children’s allergies more easily. Internally, the platform also became a real ERP system that could be used to manage kitchen operations, customer service and sales.
While developing the platform, several objectives were set:
- Online meal purchasing
- Allergy management based on meal ingredients
- Kitchen operations management
- Security and employee rights management
- Complex reporting system (sales, operations, etc.)
- Order error management and customer service
- Platform available 24/7