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Les Petits Chefs: Conquering new markets with digital technology

While experiencing a strong period of growth, Les Petits Chefs decided to create a virtual 2.0 menu that customers could order from online. Internally, the platform also became a real ERP system.

Contexte

Absolutely every field out there can benefit from innovation. In the food industry, digital can be a major help when addressing distribution issues and customer loyalty. So, it’s not that surprising that the custom ERP project for Les Petits Chefs turned out to be a major success. If you have a minute, we’ll tell you the story!

While experiencing a strong period of growth, Les Petits Chefs decided to create a virtual 2.0 menu from which customers could order the contents of their children’s lunch boxes online, while also managing their children’s allergies more easily. Internally, the platform also became a real ERP system that could be used to manage kitchen operations, customer service and sales.

While developing the platform, several objectives were set:

  • Online meal purchasing
  • Allergy management based on meal ingredients
  • Kitchen operations management
  • Security and employee rights management
  • Complex reporting system (sales, operations, etc.)
  • Order error management and customer service
  • Platform available 24/7

Does that give you an idea?

Our passion for digital is matched only by our passion for people. We are already looking forward to speaking with you at one of our offices or by teleconference. See you soon!

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