Contexte

Absolutely every field out there can benefit from innovation. In the food industry, digital can be a major help when addressing distribution issues and customer loyalty. So, it’s not that surprising that the custom ERP project for Les Petits Chefs turned out to be a major success. If you have a minute, we’ll tell you the story!

While experiencing a strong period of growth, Les Petits Chefs decided to create a virtual 2.0 menu from which customers could order the contents of their children’s lunch boxes online, while also managing their children’s allergies more easily. Internally, the platform also became a real ERP system that could be used to manage kitchen operations, customer service and sales.

While developing the platform, several objectives were set:

• Online meal purchasing
• Allergy management based on meal ingredients
• Kitchen operations management
• Security and employee rights management
• Complex reporting system (sales, operations, etc.)
• Order error management and customer service
• Platform available 24/7